Privacy Policy
Last updated: March 3, 2026
PPMail ("we," "our," or "us") operates the email hosting service at ppmail.us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address
- Name (optional)
- Password (stored in encrypted format)
- Domain information
1.2 Email Data
We store and process emails you send and receive through our service. This includes:
- Email content, attachments, and metadata
- Sender and recipient information
- Timestamps and delivery status
1.3 Technical Information
We automatically collect:
- IP addresses
- Browser type and version
- Device information
- Access logs and timestamps
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our email services
- Process and deliver your emails
- Filter spam and malicious content using AI algorithms
- Detect and prevent fraud, abuse, and security threats
- Communicate with you about your account and our services
- Comply with legal obligations
3. Information Sharing
We do NOT sell, trade, or rent your personal information to third parties. We may share information only:
- With your consent
- To comply with legal requirements
- To protect our rights and prevent fraud
- With service providers who assist in operating our service (under strict confidentiality agreements)
4. Data Security
We implement industry-standard security measures including:
- TLS encryption for all data in transit
- Encrypted storage for passwords and sensitive data
- Regular security audits and updates
- Access controls and monitoring
5. Data Retention
We retain your data for as long as your account is active. Upon account deletion:
- Account information is deleted within 30 days
- Email data is permanently deleted within 30 days
- Backup copies may persist for up to 90 days
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
7. Cookies
We use cookies to maintain sessions and improve user experience. See our Cookie Policy for details.
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children.
9. International Users
Our servers are located in the United States. By using our service, you consent to the transfer of your data to the US.
10. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or through our website.
11. Contact Us
For privacy-related questions or requests, contact us at:
Email: privacy@ppmail.us